• Hereweg 55 9725AB Groningen

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Privacy- and cookie statement

23 may 2018

Your privacy is important for DC Wonen. That is why we confirm to the privacy law. This means your data is safe with us and we will process it in a professional manner. In this privacy statement we explain what DC Wonen does with your data on our website www.dcwonen.com.

If you have any questions or would like to know more about the data we collect, please contact DC Wonen.

Statistics and profiling

We collect anonymous statistics about the use of our website. With Google analytics for example. We use these statistics to improve our online website to show more relevant information or improve the usability of our website. Think of the improvement or our mobile website or improving our presence in the search engines for certain pages on our website.

In addition to anonymous statistics we also collect personal data. We only do this with your permission. We can combine this data to learn more about your preferences. It goes without saying that we will respect your privacy at all times. If you do not want us to use this data, please let us know at any time.

What kind of data do we collect? We collect the following personal data: your first- and last name, telephone number, e-mail address and room preferences. This data is collected when you fill out a form on our website. We store this information for a minimum period of one year. Unless you ask us to delete your data.


You can subscribe to our newsletter. In our newsletter you can read about news, tips and information about our products and services. You can cancel this subscription at any time by loggin into your account on our website and deleting your searches (see www.dcwonen.com/how-it-works/ for an explanation). Every newsletter contains an unsubscribe link. Your e-mail address will only be added to our database with your approval.

Marketing messages

We would like to tell your more about our products and services. We share this information through e-mail, via social media or via telephone. We store data about your previous downloads or your e-mail open and click behavior because we do not want to bother you with information that does not interest you. You can let us know if you have a problem with this at any time. You can unsubscribe at any time by following the steps explained on www.dcwonen.com/how-it-works/)


Our website will only show ads of our own products and services and not of any third parties. We analyse if our visitors are interested and use this information in the future to show them more relevant and interesting advertising.

Distribution to other companies or organizations

We do not share your personal data with any third parties without your explicit consent, unless this is necessary to carry out our services or when we are forced to by law (for example: when the authorities demands us to in case of a crime).

We work with partners. These partners can receive your personal data. This is necessary to supply you with the optimal website experience. Examples are marketing agencies or companies who improve our website, create advertising campaigns on our behalf or send e-mails. These companies are obligated to process your personal data with confidentiality. We have agreements in place with these companies about the processing of the personal data of our customers. These agreements are stipulated in a processors agreement.

We might also share your personal data, for example your email address, with companies like Facebook, Google to create custom audiences for our advertising campaigns. This way we can show you more relevant advertising. If you do not want us to share your data with these companies, please let us know by email at info@dcwonen.nl so that we can make sure this does not happen.

On our website we also use social media buttons so that our visitors can easily share our content on social media platforms. These social platforms are:

  • Facebook
  • Linkedin
  • Google Plus
  • Youtube
  • Twitter

These social media websites can collect your personal data through these social media buttons. We advise you to ready the privacy statement of these social media platforms to understand how they use your personal data.

Retention period of your data

We will not store your personal data longer than is necessary to accomplish the objective for which we collected them. As soon as you ask us to delete your personal data we will delete your personal data from our database at the end of that specific calendar month.


Our websites uses cookies. Cookies are little files in which we can store information so that you do not have to fill in the same details every time you visit our website. We can also use cookies to see when you visit our site again. We do not store cookies longer than the law states and only use cookies for to improve your user experience when visiting our website.

When you visit our website for the first time, we will show you a cookie notification with more information about our cookie policy. We will also ask for your permission for the usage of cookies. We use the following cookies:

  • Technical or functional cookies: We install functional cookies to make sure our website functions normally. These cookies do not require your permission by law. These cookies store your preferences, information is stored when you visit another subpage, save your inlog details, make sure the website is displayed on all screen formats properly, store if you gave agreed with us installing cookies, detect any mis-usage and also store details for a possible order procedure.
  • Analytical cookies: We also use analytical cookies from Google analytics, so that Google can give us insights into how our website is being used. We use this information to improve our website. We collect anonymous information from Google analytics and make sure the IP address of our visitors is also anonymous. This means we can not connect your website behaviour in Google analytics to your identity through these cookies. We also have a processors agreement with Google. In this processors agreement there are strict agreements about what information google can use. We do not permit Google to use Google Analytics data with any other Google services. However, Google can share this data with third parties when they are bound to by law or when these third parties process data on behalf of Google. More information about the processing of your data in Google Analytics can be found in the Privacy policy of Google and the privacy policy of Google analytics.
  • Other cookies: In addition to functional- and analytical cookies, we also use cookies from companies like Facebook, Google, Hotjar, and Zopim. These cookies can be used to make sure you do not keep seeing the same ads for years, that the ads on these platforms match your interests, give us insights in the effectiveness of these ad campaigns and what we can improve. When you visit our website for the first time, we ask your permission to use these cookies. We will only use these cookies after you agree.


Delete cookies

Cookies have an expiration date. When the expiration date of a cookies has passed, the cookie will automatically be deleted. You can delete- or shut off cookies in your browser at any time. You can read the help documentation from your browser for more information about this. Most browsers will give you more information when in their “settings” area.


The security of your personal data is very important for us. That is why we use the following measures:

  • Access to your personal data is protected with a username and password
  • We only give access to your personal data to the necessary people
  • Your data will be saved into a separate, secured system immediately after collection
  • We use a secured connection (Secure Sockets Layer or SSL in short) to make sure all information between you and our website is secured and shielded when you type in your personal data

Changes to our privacy- and cookie statement

When we change our privacy- and cookie policies we have to also change our privacy- and cookie statement. That is why it is important to check the date in the beginning or this policy and check back frequently to see if there are any new versions. We will also try our best to communicate important changes separately.

Inspect, change or delete your personal data

If you have any questions about your personal data, you can always contact us. Please contact us through: info@dcwonen.nl

You have the following rights:

  • Receive an explanation of the details why collect and how we use them
  • Inspect the details we have collected of you
  • Correct any mistakes in the data
  • Delete your (old) personal data
  • Revoke your consent
  • Raise objections because of the way we use your personal data

Please make sure to always communicate clearly who your are, so that we avoid changing or deleting the wrong data.

File a complaint

If you believe we do not help you in a professional manner, you have the right to file a complaint at the appropriate authority. In the Netherlands this organization is called “Autoriteit persoonsgegevens”.

Our contact details

DC Wonen
Hereweg 55
9725 AB Groningen
050-525 18 33